FAQs

There's a color chart on our website including all the different shades. You can find it here: GetPhoera.com/try . You can also tell us which foundation you currently use, and we can color match it for you. Just send us an email here: support@getphoera.com

Just send us an email here: support@getphoera.com telling which foundation you currently use, and we will get back to you within hours.

The bottle size is 30ml / 1.0 fl.oz.

Unfortunately we don't have samples, but If you tell us which foundation you currently use, we can color match it for you as a helpful insight. Just send us an email here: support@getphoera.com

INGREDIENTS: Aqua/Water/EAU, Dimethicone, TALC, PEG-10 Dimethicone, Trimethysiloxysilicate, Polypropylene, Isododecane, Cetyl PEG/PPG-10/1 Dimethicone, Nylon-12, HDI/Trimethylol Hexyllactone Crosspolymer, Phenoxyethanol, Sodium Chloride, Hydrogen Dimethicone, Glycerin, Magnesium Sulfate, Sodium Dehydroacetate, Disteardimonium Hectorite, Aluminum Hydroxide, Methicone,Benzoic Acid, Dehydroacetic Acid, Propylene Carbonate, Ethylhexylglycerin, Parfum/Fragrance, Silica, Biosaccharide Gum-4, Ananas Sativus (Pineapple) Fruit Extract, Paullinia Cupana Seed Extract, Potassium Sorbate, Sorbic Acid. May Contain/PEUT Contenir (+/-): Titanium Dioxide (CI 77891), Iron Oxides (CI 77491, CI 77492, CI 77499).

You can use face soap and water or your choice of make up remover wipes.

It is best to use is a makeup sponge.

Little goes a long way, a single application of the foundation last full day and night. A bottle on average lasts 2 months for our customers.

Yes, our foundation is waterproof and sweatproof. Make sure to shake before use, to get the most optimal results.

We do sell a matte finish setting spray that a lot of our customers use in combination with the foundation and get great results. You can check it out here: GetPhoera.com/spray

If you'd like to get the best matching shades (and get extra 10% off), getting 2 and mixing together is something a lot of our customers do but of course, this is only a suggestion. You can always buy only 1 foundation.

Unfortunately no, we only sell online through our official website GetPhoera.com. Because it is directly shipped to you from our manufacturer, we undercut all of our premium competitors. We cut out the expensive retail costs and pass the savings onto you as our customer. You don't pay the retail price but absolutely get the highest quality foundation out there.

After your order is shipped, you will receive the tracking information to your email address or phone number used on the checkout. Please click the link in the email/sms and you should see the tracking information of your order. If you need any assistance, please contact us at support@getphoera.com and we'll be glad to help you. Please include your order number in the email headline.

If you could please provide us your full name, or email address, or shipping address you have provided when you placed your order, and we'll be glad to give you all the information about your order. Just send us an email to support@getphoera.com

If the order has not been shipped yet, we can still update it. Please contact us at support@getphoera.com

If the order has not been shipped yet, we will cancel it and refund your order fully. Please contact us at support@getphoera.com to proceed.

We sincerely apologize for this. Please send us an email to support@getphoera.com and we will send a free replacement to you within 24 hours.

We accept Visa, Mastercard, American Express, Paypal, Apple Pay and Google Pay. Additionally we accept Discover, JCB and Diners Club.

For security reasons, we are unable to change the Billing Address on your order. However, if we encounter an issue we will immediately notify you. If you need to change your shipping address, please send us an email to support@getphoera.com immediately so we can change it, otherwise your order will be shipped within 24 hours to the incorrect address.

No, there are no automatic re-charges or monthly subscription boxes or any other hidden tricks. Everything is a one time order.

Please note, our rates are in US dollars. The amount reflecting on your bank statement is in your local currency.

Please make sure that you've added correct card information, the card is not expired and you have sufficient funds in your account. If the issue persists you can also use a different payment method like Paypal.