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FAQs

Product

How do I pick the right color?

Can you color match me? What color suits me?

What's the bottle size?

Do you have samples?

What are the ingredients?

How do I remove the foundation?

What is the best way to apply the foundation?

How long does the foundation last?

Is the foundation waterproof?

Do you have a cosmetic to set the foundation?

Why was I advised to buy 2 shades?

Do you sell in physical stores?

Order

What is the status of my order?

What is the status of my order? I do not have an order number

Can you please update my address / my order?

Can you please cancel my order?

My bottle is faulty. Can you help me?

Billing

What are your payment methods?

My billing address is wrong. Can you please update?

After I place my order, will I get charged automatically in the future?

Why did it charge me more than the amount of the foundation?

My card got declined. Can you help?